Responsibilities

• Understanding customer requirements during the pre-sales stages, during meetings with clients and on internal meetings, and translating them into technical requirements for proposal pricing. 

• Being the connecting factor between sales and clients dreams, understanding the client’s precise needs and requirements, defining & implementing them on Company’s platform. 

• Creating, managing and implementing projects, working in collaboration with multiple internal stakeholders. (Product, CSM, Sales, R&D teams) 

• Successful delivery and handover of systems to customer success management teams, communicating technical requirements to non technical stakeholders.

• Writing technical specifications for internal innovation projects. Brainstorming and conceptualizing internal innovation projects.